Inside Sales Account Manager

Full Time
  • Post Date: 01/03/2019
  • Apply Before: 30/09/2019
Job Description

Employer : A Shared Office Company

Status : Multinational

Customers Location : China, Taiwan, Hong Kong

Work Location : Malaysia




Duties and Responsibilities

  • Achieve monthly sales and productivity Key Performance Indicators in line with company policy, procedure and pricing guidelines
  • Receive inbound calls, & make outbound calls to existing and prospective customers. Including follow-up calls to qualify and close business.
  • Manage sales process: lead/enquiry, schedule sales tours, market and sell all product lines, negotiate and close deals with prospective customers.
  • Collaborate with field-based teams to provide great customer service, accuracy, and quality of information.
  • Proactively cross-sell other products and solutions
  • Manage time efficiently to achieve goals related to phone system usage.


Essential Skills and Abilities

  • Persuasiveness/Sales Ability – Identifies customer’s needs, customizes approach, demonstrates how service fits and responds to objections appropriately, closes deals.
  • Adaptability/Flexibility – Able to respond quickly to changing demands, processes and updated information.
  • Teamwork/Collaboration – Supports business unit’s initiatives and goals, co-operates and demonstrates positive attitude toward others; will assist in all areas as needed.
  • Planning/Organizing Work – Sets priorities, establishes objectives/milestones, schedules activities effectively and submits accurate and timely reports.
  • Communication Skills – Excellent phone skills, thinks on their feet, presents logically, listens to client needs, responds to objections, and creates interest in product.
  • Initiative – Takes action, initiates calls in pursuit of sales.
  • High Energy – Maintains high productivity/activity level.
  • Values and Culture – Sets high performance standards for self and the organization, embodies values of the company


  • Chinese & English Language (Clearly Spoken, Able to Read and Write).
  • Bachelor Degree Holder (non Malaysian) and Diploma Holder (Malaysian) and above.
  • Foreign nationals who meet the stated requirements are welcomed.
  • Mature and independent
  • Adaptive and positive personality


  • Attractive remuneration starting from MYR 3,500 basic plus commissions of upto MYR 4,000 per month
  • Annual Leave, Medical and Hospitalization Benefits
  • EPF and SOCSO according to Malaysian Labour Law
  • Office working hours with rotation shift for Saturday/Sunday.
  • Total 5 days work in a week.